Privacy Policy
1. Data Controller
The controller responsible for the processing of personal data on this website is:
General Flex Transport GmbH
Am Golfplatz 11, 5310 Mondsee, Austria
Email: office@liebenflex.at
Phone: +43 676 5119479
General Flex Transport GmbH operates under the brand LiebenFlex.
2. General Information on Data Processing
The protection of your personal data is important to us. We treat your personal data confidentially and process it in accordance with applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR), and this Privacy Policy.
This Privacy Policy explains the nature, scope and purpose of the processing of personal data within our online presence and the websites, functions and content connected with it.
3. Collection of General Information When Visiting Our Website
3.1 Nature and Purpose of Processing
When you access our website, information of a general nature is automatically collected. This information may include the type of web browser used, the operating system, the domain name of your Internet service provider, your IP address, the date and time of access and similar technical information.
This information is processed in particular for the following purposes:
Ensuring a reliable connection to the website
Ensuring the smooth use of our website
Ensuring the security and stability of our systems
Detecting and preventing technical problems and misuse
Administrative purposes
3.2 Legal Basis
The processing is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in ensuring the secure, stable and functional operation of our website.
3.3 Recipients
Personal data may be disclosed to our hosting provider and other technical service providers acting as processors on our behalf, where necessary for the operation of the website.
3.4 Storage Period
Personal data is deleted as soon as it is no longer required for the purpose for which it was collected, unless statutory retention obligations apply.
4. Contact Form and Email Contact
4.1 Nature and Purpose of Processing
If you contact us via our contact form or by email, the information you provide, including your name, contact details and the content of your enquiry, will be processed for the purpose of handling and responding to your request.
4.2 Legal Basis
The processing of personal data provided through the contact form or by email is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in providing an efficient means of communication.
Where your enquiry is related to the initiation or performance of a contract, the processing may also be based on Art. 6(1)(b) GDPR.
4.3 Recipients
Your data may be processed by General Flex Transport GmbH and, where necessary, by technical service providers acting as processors on our behalf.
4.4 Storage Period
We retain enquiries only for as long as necessary to process and respond to them. Where statutory retention obligations apply, the relevant data will be retained for the legally required period.
4.5 CAPTCHA
Where applicable, we use a CAPTCHA solution to protect our contact forms against spam and automated misuse.
The CAPTCHA solution may process technical information required to determine whether a request originates from a human user. The specific service and its data processing practices will depend on the CAPTCHA solution implemented on our website.
5. Google Maps
5.1 Nature and Purpose of Processing
Where Google Maps is used on our website, the service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Maps enables us to display interactive maps and provide location-related information.
Google Maps is only activated where applicable after you have given your consent by actively selecting the relevant map function.
5.2 Legal Basis
The processing is based on your consent pursuant to Art. 6(1)(a) GDPR.
5.3 Data Processing by Google
When Google Maps is activated, Google may receive information that you have accessed the relevant page of our website. Google may process technical information, including your IP address and information relating to your use of the map function.
This may occur regardless of whether you are logged into a Google account.
5.4 Data Transfers
Google may process personal data in countries outside the European Economic Area (EEA), including the United States. Where personal data is transferred outside the EEA, appropriate safeguards are applied in accordance with applicable data protection law.
Further information can be found in Google’s Privacy Policy.
6. Google Analytics
6.1 Nature and Purpose of Processing
We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics helps us analyse how visitors use our website. The service may collect information such as IP address, browser and device information, pages visited, duration of visits, approximate geographic location and interactions with the website.
We use this information to analyse website traffic, understand how our website is used and continuously improve its content, functionality and user experience.
Google Analytics is only activated after you have given your consent through our cookie consent management system.
6.2 Legal Basis
The processing is based on your consent pursuant to Art. 6(1)(a) GDPR.
You may withdraw or change your consent at any time with effect for the future through the cookie settings provided on our website.
6.3 Data Transfers
Google may process data in countries outside the EEA, including the United States. Where personal data is transferred outside the EEA, appropriate safeguards are applied in accordance with applicable data protection law.
Further information can be found in Google’s Privacy Policy.
7. LinkedIn Insight Tag
7.1 Nature and Purpose of Processing
We use the LinkedIn Insight Tag provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
The LinkedIn Insight Tag enables us to analyse the effectiveness of our LinkedIn marketing activities, measure conversions and obtain aggregated information about visitors to our website.
It may also enable LinkedIn to recognise visitors who are LinkedIn members and use information for advertising, campaign measurement and retargeting purposes.
The LinkedIn Insight Tag may collect information such as IP address, browser and device characteristics, referring URL, timestamp and information about interactions with our website.
The LinkedIn Insight Tag is only activated after you have given your consent through our cookie consent management system.
7.2 Legal Basis
The processing is based on your consent pursuant to Art. 6(1)(a) GDPR.
You may withdraw or change your consent at any time with effect for the future through the cookie settings provided on our website.
7.3 Data Transfers
LinkedIn may process personal data outside the European Economic Area. Where applicable, appropriate safeguards are used in accordance with applicable data protection law.
Further information regarding LinkedIn’s processing of personal data can be found in LinkedIn’s Privacy Policy.
8. Microsoft Clarity
8.1 Nature and Purpose of Processing
We use Microsoft Clarity, a behavioural analytics service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA.
Microsoft Clarity helps us understand how visitors interact with our website. The service may collect information about user interactions, including mouse movements, clicks, scrolling behaviour, page views, device and browser information and other technical data.
Clarity may also use session recordings and heatmaps to help us identify usability issues and improve the website.
Microsoft Clarity is configured to respect user consent. For visitors in the European Economic Area, the applicable consent requirements must be fulfilled before Clarity uses cookies or provides functionality requiring consent.
8.2 Legal Basis
The processing is based on your consent pursuant to Art. 6(1)(a) GDPR.
You may withdraw or change your consent at any time with effect for the future through the cookie settings provided on our website.
8.3 Data Transfers
Microsoft may process data outside the European Economic Area, including in the United States. Where personal data is transferred outside the EEA, appropriate safeguards are applied in accordance with applicable data protection law.
Further information can be found in Microsoft’s Privacy Statement.
9. Cookie Consent and Withdrawal of Consent
Where the use of cookies or similar technologies requires your consent, we will obtain your consent before activating the relevant services.
In particular, Google Analytics, the LinkedIn Insight Tag and Microsoft Clarity are only activated where the applicable consent requirements have been fulfilled.
You can refuse non-essential cookies or withdraw your consent at any time through the cookie settings available on our website. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Our website may use a Consent Management Platform (CMP) to store and manage your cookie preferences and to transmit the relevant consent signals to the services used on our website.
10. SSL/TLS Encryption
For security reasons and to protect the transmission of confidential information, such as enquiries submitted through our website, we use SSL/TLS encryption.
An encrypted connection can be recognised by the browser address bar displaying “https://” and the lock symbol.
11. Your Rights
As a data subject, you have the following rights under the GDPR:
Right of access (Art. 15 GDPR): You have the right to obtain information about whether and how we process your personal data.
Right to rectification (Art. 16 GDPR): You have the right to request the correction of inaccurate or incomplete personal data.
Right to erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data where the legal requirements are met.
Right to restriction of processing (Art. 18 GDPR): You have the right to request restriction of the processing of your personal data.
Right to data portability (Art. 20 GDPR): You have the right to receive certain personal data in a structured, commonly used and machine-readable format.
Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data where the legal requirements are met.
Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on your consent, you may withdraw your consent at any time with effect for the future.
Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a competent supervisory authority.
12. Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.
Austrian Data Protection Authority (Datenschutzbehörde) Barichgasse 40-42, 1030 Vienna, Austria.
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: www.dsb.gv.at
13. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy from time to time in order to reflect changes in applicable legal requirements, our services or the way in which we process personal data.
The version published on this website at the time of your visit shall apply.
14. Contact Regarding Data Protection
The controller responsible for the processing of personal data on this website is:
Am Golfplatz 11, 5310 Mondsee, Austria.
Email: office@liebenflex.at
Phone: +43 676 5119479
General Flex Transport GmbH operates under the brand LiebenFlex.